PROVEN Skincare  logo
PROVEN Skincare  logo

All articles

How do I postpone or skip my next shipment?Updated a month ago

You can easily postpone your next delivery from your PROVEN account dashboard

You have two options:

1. You can "Reschedule" to a specific date.

2. You can "Skip" your order.

Step-by-step guide:

  1. Log in to your account
  2. Select 'Subscriptions & Orders' from the drop-down menu beside your name in the upper right corner of the screen. 
  3. Select 'Skip' or 'Reschedule'

    Please note: you cannot skip or reschedule an order if it is already 'in process'. Please reach out to the care team for further assistance. 
Was this article helpful?
Yes
No