PROVEN Skincare  logo
PROVEN Skincare  logo

All articles

The tracking for my order doesn't seem to be updating; should I be worried?Updated 8 days ago

Packages are scanned using barcodes attached to them, which are read at various points as they move through different facilities. Each time a barcode is scanned, the tracking status is updated to reflect the package’s progress.

If you're not seeing updates on your tracking information, it may be due to delays in scanning or processing. Please allow a few extra days for your shipment to arrive. If it still hasn’t been delivered after that time, feel free to reach out to us for further assistance.

Was this article helpful?
Yes
No