You can easily find the status of your order from your PROVEN account dashboard. Step-by-step guide:. From your desktop:. From your mobile phone:. Once your order has been processed, you'll receive an email with the subject line:. Your order is in!.
Shipping times will vary based on your location. After your order has been billed, we’ll need up to 2-4 days to finalize your personalized formulations before your products are shipped.Once shipped, you can expect your PROVEN Skincare products to arr
Domestic and International shipping costs are included with your purchase for all orders! Shipping is 100% free!
Packages are scanned using barcodes attached to them, which are read at various points as they move through different facilities. Each time a barcode is scanned, the tracking status is updated to reflect the package’s progress. If you're not seeing u
You may choose to have your order delivered to a PO box. If your PO box is too small to accommodate packages, please check with the desk to retrieve your package.
Orders ship to the address on file when your order has been processed. Changes made up to the day before an order process will apply to the upcoming order. Changes made on or after the order has been invoiced will apply to future orders, not the orde
How frustrating! This is definitely not the experience we strive for. Please contact the Care Team so we can help resolve this for you.
We understand that you might be wondering about our shipping capabilities. Currently, PROVEN Skincare products are available for shipment only within the United States and Canada. Why the change?. Unfortunately, we had to make the difficult decision
At PROVEN Skincare, we're continuously working towards a more sustainable future, and that includes thoughtfully considering our packaging and environmental impact. We know this is important to you, and it's incredibly important to us too!. Understan