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Subscription Cancellation Policy

We're honored you've chosen PROVEN Skincare, and we'd love to continue to serve your skincare needs. We'd also love for you to keep your subscription along with all your subscription benefits, which include a 35% discount on each order, free shipping

Return & Reformulation Policy

We're honored you've chosen PROVEN to serve your skincare needs! We want you to love your PROVEN Skincare System and the results you see in your skin. While we do not accept returns or offer refunds on personalized skincare, we're happy to address an

Missing Delivery Policy

We'd love every order to be delivered on time and without issue but understand there are occasions that our shipping partner misdelivers, loses, or damages a package. In the event there is an issue with your delivery, we're happy to help. Misdelivere

Order Cancellation Policy

On your scheduled formulation date, your payment method is charged and your order is sent to fulfillment. Once the formulation process has begun, we are unable to make changes or cancel the order. There is a very small timeframe in which we may be ab