We encourage you to retake your skin quiz before your next formulation date or any time you experience changes in your skin, lifestyle, and/or environment to ensure you are getting the best products for your skin. We’ll also follow along on your skin

We encourage you to retake your skin quiz before your next formulation date or any time you experience changes in your skin, lifestyle, and/or environment to ensure you are getting the best products for your skin. We&#x2019;ll also follow along on your skincare journey, working with you to progress your formulations as your skin evolves and you achieve and maintain your desired results. Click&#xA0;<a href="https://www.provenskincare.com/account/" rel="noopener noreferrer" target="_blank">here</a> to log into your PROVEN account. 1.&#xA0;Click on &quot;Personalize&quot;&#xA0; 2.&#xA0;Click on &quot;Update&quot; under &quot;Update My Profile&quot;&#xA0; 3.&#xA0;Answer the questions to update your profile 4.&#xA0;Save You can also take the full Skin Quiz by going to&#xA0;<a href="http://www.provenskincare.com/quiz" rel="noreferrer noopener" target="_blank">www.provenskincare.com/quiz</a>.&#xA0; Here you can update your age, skin type, skin tone, and many other lifestyle, environmental, and skin concerns.&#xA0; At the end of the quiz, you will be prompted to log into your account. Please use the email address and password associated with your already existing account.&#xA0;

How do I update my Skin Genome Quiz?

Yes, if you want the most effective skincare for your skin type and environment. PROVEN Skincare is personalized––your quiz answers enable us to custom-make products just for you. Don’t worry—the quiz is straightforward, and simple, and shouldn’t tak

<span data-sheets-userformat="{&quot;2&quot;:257,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Yes, if you want the most effective skincare for your skin type and environment. PROVEN Skincare is personalized&#x2013;&#x2013;your quiz answers enable us to custom-make products just for you. Don&#x2019;t worry&#x2014;the quiz is straightforward, simple, and shouldn&#x2019;t take longer than 5 to 10 minutes. And your answers are strictly confidential.&quot;}" id="isPasted">Yes, if you want the most effective skincare for your skin type and environment.&#xA0; PROVEN Skincare is personalized&#x2013;&#x2013;your quiz answers enable us to custom-make products just for you. Don&#x2019;t worry&#x2014;the quiz is straightforward, and simple, and shouldn&#x2019;t take longer than 5 to 10 minutes. And your answers are strictly confidential.

Do I have to take the Skin Genome Quiz to purchase PROVEN products?

The more accurate your answers are, the more precise your formulations will be, and the better your skincare will work. We encourage you to update your Skin Genome Quiz every 5-7 weeks and/or any time you experience a change in your skin or lifestyle

<span data-sheets-hyperlink="mailto:someone@example.com" data-sheets-hyperlinkruns="{&quot;1&quot;:329,&quot;2&quot;:&quot;mailto:someone@example.com&quot;}&#xEE10;{&quot;1&quot;:353}" data-sheets-userformat="{&quot;2&quot;:329985,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;19&quot;:0,&quot;21&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Please do&#x2013;&#x2013;the more accurate your answers are, the more precise your formulations will be, and the better your skincare will work. We encourage you to retake the Skin Genome Quiz&#x2122; every 5-7 weeks, and whenever else you think your skin needs have changed. If you&apos;ve retaken the quiz after processing your order, please email us at care@provenskincare.com to try and incorporate your new results into your formulations before shipment.&quot;}">The more accurate your answers are, the more precise your formulations will be, and the better your skincare will work. We encourage you to update your Skin Genome Quiz every 5-7 weeks and/or any time you experience a change in your skin or lifestyle (moved to another city, began/stopped taking a new topical prescription, trying to conceive, or becoming pregnant, etc.<span data-sheets-hyperlink="mailto:someone@example.com" data-sheets-hyperlinkruns="{&quot;1&quot;:329,&quot;2&quot;:&quot;mailto:someone@example.com&quot;}&#xEE10;{&quot;1&quot;:353}" data-sheets-userformat="{&quot;2&quot;:329985,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;19&quot;:0,&quot;21&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Please do&#x2013;&#x2013;the more accurate your answers are, the more precise your formulations will be, and the better your skincare will work. We encourage you to retake the Skin Genome Quiz&#x2122; every 5-7 weeks, and whenever else you think your skin needs have changed. If you&apos;ve retaken the quiz after processing your order, please email us at care@provenskincare.com to try and incorporate your new results into your formulations before shipment.&quot;}">For step-by-step instructions, please see&#xA0;<a href="https://proven-skincare.gorgias.help/en-US/how-do-i-update-my-skin-genome-quiz-339525" rel="noopener noreferrer" target="_blank">How do I update my Skin Genome Quiz?</a> Important! In order to ensure you receive the most up-to-date formulations, please be sure to update your Skin Genome Quiz at least 24 hours before your next formulations are scheduled to begin. Updating your Skin Genome Quiz on the date your formulations are scheduled to begin will not alter the currently in-progress system. If you&apos;ve updated your profile on the date your formulations are scheduled to begin, &#xA0;please contact the care team.&#xA0;

I completed the Skin Genome Quiz, but I want to change my answers, can I?

Because PROVEN products are made for your specific skin, it’s vital that our products evolve with you. We recommend that you retake the Skin Genome Quiz every 5-7 weeks, and reorder your products based on that updated assessment. This way, we can add

<span data-sheets-userformat="{&quot;2&quot;:257,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Because PROVEN products are made for your specific skin, it&#x2019;s vital that our products evolve with you. We recommend that you retake the Skin Genome Quiz every 5-7 weeks, and reorder your products based on that updated assessment. That way, we can address all your latest skin concerns and any seasonal changes.&quot;}">Because PROVEN products are made for your specific skin, it&#x2019;s vital that our products evolve with you.&#xA0;<span data-sheets-userformat="{&quot;2&quot;:257,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Because PROVEN products are made for your specific skin, it&#x2019;s vital that our products evolve with you. We recommend that you retake the Skin Genome Quiz every 5-7 weeks, and reorder your products based on that updated assessment. That way, we can address all your latest skin concerns and any seasonal changes.&quot;}">We recommend that you retake the Skin Genome Quiz every 5-7 weeks, and reorder your products based on that updated assessment. This way, we can address all your latest skin concerns and any seasonal changes.

Do I have to take the Skin Genome Quiz before every shipment?

Our customer success team is available Monday through Friday, 9 am - 9 pm EST. We'll respond back to inquiries in 1-2 business days.